Welcome to Neo Follicle Transplant! Before you proceed with our services, please carefully read and understand our terms and conditions.
1. NO Return Policy: We operate under a strict “NO Return Policy.” Once services and products are sold, we do not entertain returns, and charges incurred are non-refundable. It is essential to make an informed decision before availing of our services or purchasing our products.
2. Consultation and Assessments: All clients must undergo a thorough consultation and assessment before any hair transplant procedure. This process is designed to ensure that our services align with your expectations and requirements.
3. Procedure Consent: Prior to any hair transplant procedure, clients are required to provide informed consent. This includes acknowledging an understanding of the procedure, potential risks, and expected outcomes.
4. Payment Terms: Payment for services and products is due as per the agreed-upon terms. Failure to make timely payments may result in the postponement or cancellation of scheduled procedures.
5. Post-Procedure Care: Clients must adhere to the post-procedure care instructions provided by our medical team. Neglecting post-operative care may impact the success and results of the hair transplant.
6. Privacy and Confidentiality: We prioritize the privacy and confidentiality of our clients. All personal and medical information is treated with the utmost confidentiality in compliance with applicable privacy laws.
7. Changes to Services: Neo Follicle Transplant reserves the right to make changes to services, prices, and terms without prior notice. However, such changes will not affect clients with confirmed appointments.
8. Dispute Resolution: In the event of any disputes or concerns, we encourage clients to reach out to us directly for resolution. We are committed to addressing issues promptly and professionally.
9. Legal Compliance: Clients must comply with all applicable laws and regulations related to hair transplant procedures. Neo Follicle Transplant is not liable for any legal repercussions resulting from non-compliance.
By availing our services or purchasing our products, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact our customer service team before proceeding.
Thank you for choosing Neo Follicle Transplant. We look forward to assisting you on your hair restoration journey!